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Terms & Conditions

This Agreement covers every sale of products through the website "" of the company named "PETRALIS N. DIMITRIOS" with VAT number 079575063 DOU: Glyfada, VAT number: 120213503000 based in Glyfada on 33 Dim. Angelou Metaxa Avenue and contact phone number 2114238142-6931196355.

By using our site, you agree to the following terms, which you should read carefully:

You are free to use in accordance with the law and good morals.

You are solely responsible for the contents of transactions. does not exercise any type of correction or intervention in the data you transfer.

  You must fill in the fields correctly in the online contact forms.

The use of the site is subject to Greek and international laws and you agree not to use our site to violate these laws.

  All members, partners, employees, management and other partners of are not responsible for anything arising from third party members who use the site of

Every user who enters and uses the services of the online store is deemed to consent and unconditionally accept the conditions set forth in this text, without any exception.

If a user does not agree with the terms, he must refrain from using the online store and from any transaction with it.

Sending your order implies acceptance of this contract and all its terms.

Obligations of the customer

You are responsible for product selection and its suitability for your purposes, as well as for telephone and postal costs for contacting, if any.

Online Shopping & Orders

Orders must be received in writing via the internet or mail (email) or by telephone by completing and submitting the order form. They are binding only if they have been accepted by the store with a relevant update of the order status that you will receive with the order confirmation, which is recorded in the systems, displayed on the user's screen and sent by e- email after submitting the order.

You are obliged to check the order confirmation and immediately inform (at the latest within 24 hours of receiving the electronic notification) in writing by e-mail or by telephone of any error. Otherwise, the details stated in the order confirmation will apply to this contract.

Before sending the order form, you should know that the listed prices of the products displayed on the site pages include the statutory VAT, as well as that the various product offers are valid while stocks last. is not responsible and is not bound for any errors in characteristics, photos and prices of products listed on the site and cannot guarantee that there will be no errors for any reason during the introduction and/or update of a product's features and/or price.

Change-Cancellation of order

You can change or cancel your order at any stage before the product dispatch notification, by calling us at 2114238142, or by e-mail at Depending on the stage of development of your order, we will inform you of your options.

Product returns - money

Product changes are made in the following cases:

1) that the product you received is defective

2) if you receive different products than what you listed in your order

3) in the event that the size of a product does not suit you and you wish to exchange it for another product (applies only to clothes & shoes).

4) if you wish to replace products you have received, which are not defective, for personal reasons.

5) in the case of product return without reason (refund), the shipping costs are borne exclusively by the customer.

In the above cases, you should contact us by phone at 2114238142 or by email at and report the incident.

During special offers, sales and Black Friday periods return and exchange and reshipment costs are the responsibility of the customer.

No returns are accepted without prior contact by phone or email.

Changes or returns for online orders within Greece can be made within 5 days from the date of receipt.

For any country other than Greece, changes or returns for online orders can be made within 5 days from the date of receipt.

For the exchange to take place, the products must be in their original condition and packaging, have not been worn, altered or washed and the tag and barcode have not been removed.

The returned products must necessarily be accompanied by the legal sales document (receipt), which will be enclosed in the package.

In cases 1, 2, the transport costs and reshipment costs are borne exclusively by Moccini.

The transport costs, the cash on delivery costs as well as the difference that will arise from the new order are borne exclusively by the customer.

You have the right to request a partial or full refund (only for the value of the products and not for the shipping and return costs which are deducted from the amount to be refunded) within 14 days from the date of receipt. The cost of the additional service of cash on delivery, if it has been selected, is borne exclusively by the customer in this case. In order to make the exchange, the products must be in their original condition and accompanied by the original proof of sale (retail receipt).

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