HOW DO I ORDER?
I choose the size of the item I want to order and then click on the "PIECE" option. If I want to choose other types and add them in the same way in my basket.
Then in the top right of the screen there is the basket where I go with the mouse and I choose "Buy".
I can finish my order as a Guest or create an account. By creating an account with which I will connect each time to make my purchases, I also benefit from extra privileges without any other obligation.
WHAT ARE THE PAYMENTS?
Payment methods are: Cash on delivery, Bank deposit and Credit or debit card payment.
IS SECURITY IN TRANSACTIONS?
Moccini.gr has taken all the necessary measures, using the most modern and advanced methods, to ensure maximum security. All information, related to user's personal information, is kept confidential.
CAN I CANCEL MY ORDER?
In order to cancel your order you must contact us directly at 2111849555.
WHY DOES NOT ACCEPT MY CREDIT?
If your credit is not accepted, you should contact the bank that owns your card.
WHO ARE IN CASE OF PROBLEM WITH MY ORDER?
In case of any problem with your order, please contact us at 2111849555 or e-mail email@example.com.
CAN I ADD A PRODUCT IN THE ORDER WHICH WILL BE MORE?
Once you have completed your order, you can make a new order and in the field "Add comments for order" you write it as a supplement to your previous order.
WHAT DO WHAT A PRODUCT LEAVES FROM MY ORDER?
If a product is missing from your order, please contact 2111849555.
WHAT TRANSPORT COMPANIES DO YOU WORK?
With ACS COURIER.
WHEN WE RECEIVE MY ORDER AND WHAT COST?
Your order arrives to you within 2-4 business days depending on where you are.
HAS DELAY DELIVERY OF MY ORDER? WHAT SHOULD I DO;
Contact us directly at 2111849555 or via e-mail at firstname.lastname@example.org.
WHAT IS IN THE CASE WHICH I LEAVE AT THE TIME OF DELIVERY OF MY ORDER?
The courier will leave you a notification to contact them and arrange a new appointment for delivery.
THE VAT IS INCLUDED IN PRICE?
All prices are final and include VAT.
WHAT IS THE RETURN POLICY?
To return a species, it should be in its original state with its tab and its packaging. Then contact us and let you know about the return process of your product.
If you return a item and want a refund, the refund is immediate if the purchase has been made with a debit or credit card and with a short delay if the purchase has been effected by cash on delivery.
IS A CHARGE FOR RETURN?
There is no charge.