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This Agreement covers any sale of products through the website "www.moccini.gr" of the company under the name "PETRALIS N. DIMITRIOS".
By using our site, you agree to the following terms, which you should read carefully:
You are free to use www.moccini.gr in accordance with law and morality.
The responsibility for the contents of the transactions lies solely with you. Www.moccini.gr does not perform any kind of correction or interference with the data you transfer.
You must correctly fill in the fields in the on-line contact form.
The use of www.moccini.gr is subject to Greek and international laws and you agree not to use our site in order to violate these laws.
All members, affiliates, employees, management and other partners of www.moccini.gr are not responsible for anything that arises from third parties using their site www.moccini.gr.
Any user who enters and uses the services of the online store is deemed to consent and accepts unconditionally the terms set out in this text without any exception.
If a user does not agree with the terms, he must abstain from using the e-shop and from each transaction with it.
Sending your order implies acceptance of this agreement and all terms.
Obligations of the customer
You are responsible for selecting a product and its suitability for your purposes, as well as for telephone and mail costs for communicating with www.moccini.gr, if any.
Electronic Purchases & Orders
Orders must be received in writing via internet or by mail or by telephone by filling out and sending the order form. They are only binding if they have been accepted by www.moccini.gr with a relevant update of the order status that you will receive with the order confirmation, which is recorded in the systems of www.moccini.gr, is displayed on the user's screen and is sent by e- mail after submitting your order.
You must check the order confirmation and immediately notify www.moccini.gr (at the latest within 24 hours of receipt of the electronic notice) in writing by e-mail or by phone for any errors. Otherwise, the items listed in the order confirmation will be applied to this contract.
Before sending the order form, you should be aware that the prices listed on the pages of the site include the legal VAT and that the various product offers are valid until stocks are exhausted.
Www.moccini.gr is not responsible for and is not liable for any errors in features, photos and product prices posted on www.moccini.gr and can not ensure that there will be no errors of any cause when importing and / or updating the characteristics and / or the price of a product.
You can change or cancel your order at any time prior to product shipment notification by calling us on 2114238142 or by e-mail at email@example.com. Depending on the progress of your order, we'll let you know about the choices you have.
Product returns - money
Product changes are made in the following cases:
1) that the product you received is defective
2) if you receive different products from the ones you have placed in your order
3) in case the number - size of a product does not suit you and you want a change with another product (it only concerns clothes & shoes).
4) if you wish to replace products you have received, which are not defective, for personal reasons.
In the above cases you should contact by phone at 2114238142 or by email at firstname.lastname@example.org and report the incident.
In periods of offers, discounts and Black Friday periods, the costs of return and change and new shipment are borne by the customer.
Returns will not be accepted unless preceded by telephone or electronic communication.
Changes or returns for electronic orders within Greece can be made within 5 days from the date of receipt.
For any other country outside Greece, changes or returns for online orders can be made within 5 days from the date of receipt
For the change to take place, the products must be in their original condition and packaging, not worn, modified or washed, and the tab and barcode removed.
Returned products must be accompanied by the legal document of sale (receipt), which will be enclosed in the package.
In cases 1, 2 the shipping and re-shipping costs shall be borne solely by Moccini.
Shipping costs, cash on delivery costs and the difference that will arise from the new order are borne exclusively by the customer.
You have the right to request a partial or full refund (only for the value of the products and not for the shipping and return costs which are deducted from the amount to be refunded) within 14 days from the date of receipt. The cost of the additional cash on delivery service, if it has been selected, is borne in this case exclusively by the customer. To make the change, the products must be in their original condition and accompanied by the original sales document (retail receipt).
Distribution of products
The products can be sent to you anywhere within the Greek territory. The products will be sent to you at the place you have indicated on the order form with a courier service.
For orders in all cities of Greece the shipping 2costs are set at 2 Euro for orders up to 39,99 and for orders from 40 Euro or more the shipment is FREE.
The method of payment by cash on delivery is charged 2 Euro extra.
The delivery time is valid as stated on the order confirmation.
The place of delivery refers to the order confirmation.
Cases of force majeure
Www.moccini.gr is not responsible for delays in the execution of the order (including delivery) due to instances that can not be attributed to fault of www.moccini.gr or due to force majeure and will be entitled to an extension of the time for execution . Indicative examples include strikes, extreme weather events, terrorist acts, war, supplier problems, transportation, production, governmental or legislative acts and natural disasters. If such incidents last for more than two months, this contract may be terminated by any party without compensation.
All contents of the site (including texts, graphics, images, photographs and software) are the intellectual property of www.moccini.gr and are protected by Greek and international law. Any copying, reproduction and retransmission of the material is prohibited without the written permission of the company.
Your personal data you provide us is used by us exclusively to process your order or to answer your question. We consider the requests you make and the emails you send in private. We will not pass on these content except to the recipient directly concerned and to the law if requested.
Www.moccini.gr does not sell, rent or otherwise grant personal data submitted by its clients to third parties.
However, if you give us a false email address or try to get someone else's position when you send information online, all information - as well as the IP address - will be part of any research.
Www.moccini.gr has taken all the necessary measures, using the most modern and advanced methods, to ensure maximum security. All information, related to user's personal information, is kept confidential.
The site www.moccini.gr uses SSL, 128-bit encryption (the most powerful today) for secure online trading. This encrypts all your personal information so that they can not be read or changed when they are transferred to the Internet.
SSL technology is based on a keycode for encrypting data before it is sent via SSL connection. The security check between the data and the Server is based on the unique key code ensuring full communication. Browsers support the SSL protocol and are suggested to use them to link to www.moccini.gr.
User IDs (name, e-mail address, home address, etc.) and transactions of users of the online store are treated as confidential, as is the case with ordinary store transactions.
Users will be informed by www.moccini.gr in the provision of their details in the context of their transactions as at this time and will consent to and accept the forthcoming processing of such personal data for the purposes of smooth and easy trading parties, as well as the transmission of these data to recipients who will be specifically identified and are the employees of the company.
Ensures that only authorized employees have access to transaction information and only when necessary, e.g. to handle orders. For the rest, www.moccini.gr commits not to disclose the details of its customers and transactions unless it has a written authorization from them or it is imposed by a court order or decision of another public authority.
The newsletters received by the visitor / user of the site by subscribing to the mailing list are the intellectual property of www.moccini.gr and are therefore protected by the relevant provisions of Greek law and international conventions.
Www.moccini.gr reserves the right to not include a person in the list of recipients or to delete them from them.
The company can keep a record of recipients' e-mail addresses for sending other news messages beyond newsletters unless the recipient desires that.
Detailed information is available on the Privacy page.